Privacy Policy
This privacy policy describes how Parlak Yuzeyler Temizlik Hizmetleri collects, uses, and protects the personal information you provide or which is collected when you use our online platform and related services. We are committed to protecting your privacy and handling your data in an open and transparent manner.
Information We Collect
We may collect personal information when you interact with our site or use our services. This information may include details you provide when you contact us, request a quote, schedule a service, or register on our site. The types of personal information we may collect include your name, contact details (such as your physical address for service delivery), service preferences, and payment information. We may also collect information automatically as you navigate through our site, such as your IP address, browser type, device type, and browsing activity.
How We Collect Information
We collect information directly from you when you fill out forms on our site, communicate with us, or provide details necessary for us to perform services for you. We also collect information automatically through technologies such as cookies and similar tracking methods as you use our site.
How We Use Your Information
We use the information we collect for various purposes related to providing and improving our cleaning services. This includes processing your requests, scheduling and delivering services, processing payments, communicating with you about your service or inquiries, and improving the functionality and user experience of our online platform. We may also use your information to comply with legal obligations or for other legitimate business purposes, such as fraud prevention or network security. We will not use your personal data for purposes incompatible with those described in this policy.
Legal Basis for Processing
We process your personal data based on several legal grounds. Processing may be necessary for the performance of a contract with you (for example, to provide the cleaning services you requested). We may also process your data based on our legitimate business interests, such as improving our services, managing our business, or for security purposes, provided these interests do not override your data protection rights. In certain situations, we may process your data based on your explicit consent. Furthermore, we may process your data where necessary to comply with a legal obligation.
Sharing Your Information
We may share your personal information with third parties only when necessary for the purposes described in this policy. This includes sharing information with service providers who assist us in operating our business and providing services, such as payment processors or scheduling tools. These third parties are obligated to protect your information and use it only for the purposes for which it was shared. We may also disclose information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or the rights, property, or safety of others. We do not sell or rent your personal information to third parties for their marketing purposes.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymise it.
Data Security
We implement appropriate technical and organisational measures designed to protect your personal data from unauthorised access, disclosure, alteration, and destruction. While we strive to protect your information, no security system is completely impenetrable, and we cannot guarantee the absolute security of your data.
Your Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal data. These rights may include the right to access the personal data we hold about you, the right to rectify inaccurate data, the right to request erasure of your data, the right to restrict processing, the right to object to processing, and the right to data portability. If you have provided consent for processing, you have the right to withdraw that consent at any time. To exercise these rights, please contact us using the details provided below. You also have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.
Cookies and Tracking Technologies
Our site may use cookies and similar tracking technologies to enhance your experience, analyse site usage, and for marketing purposes. Cookies are small text files placed on your device. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our site.
Third-Party Links
Our online platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. We will post any changes on this page, and we encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this privacy policy or our data practices, you may contact us at:
Parlak Yuzeyler Temizlik Hizmetleri
28 Lale Sokak, Sisli, Istanbul, Istanbul, 34370, Turkey